You MUST ask this question every time. A quality—and professional—tree service company will have an up-to-date certificate of insurance at the ready and will be happy to email you a copy immediately. This document is very important and, should something go wrong, will ensure you aren’t liable for damage, accidents or injuries as a result of the service providers’ work—or negligence.

It’s important to determine if you’ll have someone from the company onsite daily, or if they’ll be outsourcing the entire project. Beyond that, though, who will be your main point of contact? Will that person be consistent from now through the end of your work? From there, it’s also good to ask if the company has arborists on staff (Read Reasons To Hire A Certified Arborist). These staffers should have solid credentials—you don’t want someone hacking away at your tree with no legitimate certifications or, worse, hands-on training and experience.

If your project is an emergency, such as a fallen tree or tilting tree, we will do our best to address your needs as soon as possible. Scheduling care typically varies depending on the season. Typically projects are scheduled within 5 days to several weeks, depending on the size and scope of the job.

There is no need for homeowners to be present when we perform the work. We will take every measure to protect your property, leaving it better than we found it with cleanup and debris removal. That’s a promise.

Yes. Pyramid Tree Service meets or exceeds the legal requirements for licensing and insurance as required by each state in which we operate. Rest assured, each Tree Service carries liability coverage to protect your property from harm and workers’ compensation insurance for our employees.